Direct X problem (game won't load)

[JohnFa]

Just installed Sims 2 having not played it for a long time.
When I load it, immediatley a sign tells me "Can't find DirectX9c compatible graphics adapter".

2.2Ghz AMD
512mb RAM
RADEON 9800XT 256mb graphics card
Windows XP
Directx9c installed

DXDiag shows no problems

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Language: Swedish (Regional Setting: Swedish)
System Manufacturer: GBT___
System Model: AWRDACPI
BIOS: Award Modular BIOS v6.00PG
Processor: AMD Athlon(tm) XP 2700+, MMX, 3DNow, ~2.2GHz
Memory: 512MB RAM
Page File: 499MB used, 749MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
---------------
Display Devices
---------------
Card name: RADEON 9800 XT
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor AGP (0x4E4A)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_4E4A&SUBSYS_00021002&REV_00
Display Memory: 256.0 MB
Current Mode: 1024 x 768 (32 bit) (75Hz)
Monitor: Plug and Play-bildskärm
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6734 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 11/2/2007 05:09:00, 268288 bytes
WHQL Logo'd: Yes

[Mirelly]

Try this:


Click on Start.
Click on Run...
Type dxdiag into the box.
Click OK.
Click on the Display tab.
Find the DirectX Features box.
The first feature is DirectDraw Acceleration. It should say Enabled next to it. If it says Disabled, click the Enable button.
The second feature is Direct3D Acceleration. It should say Enabled next to it. If it says Disabled, click the Enable button.
The third feature is AGP Texture Acceleration. It should say Enabled next to it. If it says Disabled, click the Enable button.
Once all three are enabled, close the window.Let us know how this pans out, huh?

[Jakethedane]

I had the same issue, and I also ran the diagnostics. It couldn´t find any problems at all. I did all those things, bought 512 MB more rams, updated direct3d and the drivers, nothing.