jliu1989
06-28-2008, 04:23 PM
Hi
I just bought a new Dell Inspiron 1525 less than a week ago and got the Sims 2 Double Deluxe along with it. The load times at the title screen and viewing neighborhoods is great probably because i have 4gb of ram in here http://bbs.thesims2.ea.com/community/bbs/images/thesims2/icon_emot_happy.gif. But as soon as I make a family and go to the next loading screen, the game just freezes up. Sometimes the screen will load to the 3rd row of squares but usually that's all. Only once was I able to successfully create one family, but I didn't really put any work into it. I just clicked finish as soon as I could thinking that if I didnt take too much time, it would work. Anyways, I've had this problem since the beginning of the installation which was just 2 days ago. I can play other premade families that are in the towns but I really want to create my own. I've been looking around lots of forums and no one really has any solutions. Here are my specs:
------------------
System Information
------------------
Time of this report: 6/28/2008, 16:01:27
Machine name: HOME-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.longhorn_rtm.080118-1840)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 1525
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A11
Processor: Intel(R) Core(TM)2 Duo CPU T8300 @ 2.40GHz (2 CPUs), ~2.4GHz
Memory: 3574MB RAM
Page File: 950MB used, 6398MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode ------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: Mobile Intel(R) 965 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 965 Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_022F1028&REV_0C
Display Memory: 358 MB
Dedicated Memory: 0 MB
Shared Memory: 358 MB
Current Mode: 800 x 600 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: igdumd32.dll
Driver Version: 7.14.0010.1409 (English)
DDI Version: 9Ex
Driver Attributes: Final Retail
Driver Date/Size: 3/6/2008 00:58:12, 2580480 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-6942-11CF-1976-2522ADC2CA35}
Vendor ID: 0x8086
Device ID: 0x2A02
SubSys ID: 0x022F1028
Revision ID: 0x000C
Revision ID: 0x000C
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeVC1_B
I've tried turning down all the graphic settings, run the game in compatibility mode, tried but failed to update the graphic drivers, disabling all the background processes except explorer and taskmgr, and disabling any firewalls but none have worked. I'm really getting frustrated.
I realize that the Mobile Intel(R) 965 Express Chipset Family could probably be the problem but my brother's computer has the exact same chip but has a Sony Vaio, has only 2 gbs of ram, and his work's fine. Is the problem caused because I bought a Dell?
I just bought a new Dell Inspiron 1525 less than a week ago and got the Sims 2 Double Deluxe along with it. The load times at the title screen and viewing neighborhoods is great probably because i have 4gb of ram in here http://bbs.thesims2.ea.com/community/bbs/images/thesims2/icon_emot_happy.gif. But as soon as I make a family and go to the next loading screen, the game just freezes up. Sometimes the screen will load to the 3rd row of squares but usually that's all. Only once was I able to successfully create one family, but I didn't really put any work into it. I just clicked finish as soon as I could thinking that if I didnt take too much time, it would work. Anyways, I've had this problem since the beginning of the installation which was just 2 days ago. I can play other premade families that are in the towns but I really want to create my own. I've been looking around lots of forums and no one really has any solutions. Here are my specs:
------------------
System Information
------------------
Time of this report: 6/28/2008, 16:01:27
Machine name: HOME-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.longhorn_rtm.080118-1840)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 1525
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A11
Processor: Intel(R) Core(TM)2 Duo CPU T8300 @ 2.40GHz (2 CPUs), ~2.4GHz
Memory: 3574MB RAM
Page File: 950MB used, 6398MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode ------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: Mobile Intel(R) 965 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 965 Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_022F1028&REV_0C
Display Memory: 358 MB
Dedicated Memory: 0 MB
Shared Memory: 358 MB
Current Mode: 800 x 600 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: igdumd32.dll
Driver Version: 7.14.0010.1409 (English)
DDI Version: 9Ex
Driver Attributes: Final Retail
Driver Date/Size: 3/6/2008 00:58:12, 2580480 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-6942-11CF-1976-2522ADC2CA35}
Vendor ID: 0x8086
Device ID: 0x2A02
SubSys ID: 0x022F1028
Revision ID: 0x000C
Revision ID: 0x000C
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeVC1_B
I've tried turning down all the graphic settings, run the game in compatibility mode, tried but failed to update the graphic drivers, disabling all the background processes except explorer and taskmgr, and disabling any firewalls but none have worked. I'm really getting frustrated.
I realize that the Mobile Intel(R) 965 Express Chipset Family could probably be the problem but my brother's computer has the exact same chip but has a Sony Vaio, has only 2 gbs of ram, and his work's fine. Is the problem caused because I bought a Dell?