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View Full Version : [Troubleshooting] game crashes when I start a new game and log in problem



rikonman
09-08-2008, 02:25 PM
When I try to play this game I actually get 2 problems, the first one is that whenever I try to log in it says that im either not connected to the internet or my internet has problems, when I can connect to the internet just fine. The weird thing is it worked at first then stopped working.

My other problem is much worse, whenever I try to start a new game my i get to select my stage, type in my planet name and it fades to black then crashes. It's annoying me because I really want to play.

My computer more than meets the requirements and all my drivers and directx are up to date. I'm running vista with sp1 installed. I've tried compatability mode with windows xp and running as administrator. I've uninstalled EA download manager, then unistaled and reinstalled spore this time without EADM, ut it still doesn't work. If anyone can help me it'd be greatly apprecited.

ManagerJosh
09-08-2008, 04:19 PM
Could you elaborate on the crash? Does an error message pop up?

rikonman
09-08-2008, 05:41 PM
It just minimizing and i get a windows error saying sore has stopped working and my only options are debug an close program. I really have no clue what is causing it.

ManagerJosh
09-08-2008, 10:57 PM
If you could post up a dxdiag report it would be nice.