PDA

View Full Version : installing problem!

kisskristyn
11-13-2005, 10:14 PM
When I install The Sims 2, it finishes installation, but when I go to play it crashes on the loading screen with this message: "Microsoft Windows has detected and recovered from a device failure". I meet every requirement, see screenshot below. I have Windows XP, I even downloaded and reinstalled DirectX 9.0c. Anybody help???


http://i6.photobucket.com/albums/y231/hotpinkbabe/simsreq.jpg
ManagerJosh
11-13-2005, 10:42 PM
Could you get us some details from the Device failure? It's sort of hard to guess which device failed.
kisskristyn
11-13-2005, 11:22 PM
That's all the error message said, I dont know how to figure out what it's talking about. Any suggestions?
ManagerJosh
11-14-2005, 04:00 AM
usually when you generate an error report, you can see the "contents" of it :). Grab that and paste it here :)
kisskristyn
11-14-2005, 10:18 AM
This is all it is...

http://i6.photobucket.com/albums/y231/hotpinkbabe/error.jpg
ManagerJosh
11-14-2005, 04:34 PM
Try this:

When you get that error again, don't close it.

Goto Control Panel > Administrative Tools > Event Viewer > System

Look for a Exclaimation mark with a timestamp similar to when the error appeared :)


Double click that, and copy the description :)