someone stole my serial code and now i cant download stuff for it on the website someone please help me by telling me what to do
about the only thing you can do is contact Customer Support. It's not something that fans of the game can help you with.
If the original serial number is in their records of being associated with your account you should have no problems.
The Customer Suppport number is in your manual. It's about all anyone can tell you to do that's not illegal. And we don't do illegal.