Both S2 and Suni Crash at the CAS scene My game always freezes and crashes at the Create a family screen. I can see what looks like a palm tree in a background of grey, as well as the tools in the left bottom corner of the screen and the 'Enter Family Name' bar. I reinstalled sims2 and unistalled University, because it froze at the same place (only the screen went black and occasioanlly blue before crashing instead of the palm tree background) My system is running on 256 Ram (I know this is the minimum) and with a radeon 7000 video card. I also created another account specifically for Sims2, thinking that maybe my preferances were taking too much memory, so I shut down all the start up progs on that account and even took of the background and screen saver, but I got the same effect.. ...I tried registering my game for support, but Maxis's registering page has been offline. Could someone please please please help me?
You might well fix things by updating the driver for the Radeon 7000 (is that on the supported VGA cards list?) See the FAQs (in my signature) for links to graphics drivers. Also in the FAQs is advice of posting your system specs which we'll need before more help can be given. The problem may well be RAM. CAS loads up a large amount of material and that may be what is crashing your game.
Oh, right, the specs.. My apologies.. Processor: AMD Sempron 2800+, MMX, 3DNow, ~2.0GHz Memory: 256MB RAM Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 Free HD Space 30gb Total space 70gb DirectX 9.0c 64 mb video memory Sims university (sims 2 cd version ) Okay, the problem is when I got to the CAS screen, my computer crashed.. After hours of tinkering with my resolution, i got it to stay up for a minute or so before it crashed, and I finally downloaded an update to Directx.. Though my driver box says its an ATI Radeon 7000, the Diagnostic tool says its a 7500 series..... *shrugs* Well, anyway, since I updated my DirectX (6.14.0010.6614 date= 5/3/06.. as opposed to the previous 2001 version ) When I enter the actual areas of gameplay, like a neighborhood or cas, all I see is the basic shapes now, and they flash an epiliptic red/black..
looking at your system specs I would say that the game should be able to run. If I were you I would try running a virus scan or something to that nature because my guess is its a software issue, not the Sims 2 nessisarily but maybe something else within your PC Besides that as far as your system goes, the only thing there might be an issue with is RAM 256mb is a questionable amount to run the game on, I know it's the minimum but Windows uses a lot of it in itself, you can never have too much RAM, if You buy some RAM to add to your box it would be doing no harm, it might even fix the problem. I have a question, when it crashes does it stop working and you have to manually shut it off or does it shut off on its own trying to complete the function? BTW - EA support is who you would want to ask for Sims 2 issues not Maxis.
