Troubleshooting Sims2 intall

Sims2 intall

Hi i just bought the sims 2 and i tried to download it, it came to 74% but then i had a error pop up it said Tsdata/Res/userdata/Thumbnails/castThumbnails.package

then i exchanged it and it did it again so what can i do??

someone help me please!!!

 

Did it just say "Tsdata/Res/userdata/Thumbnails/castThumbnails.package"? What did they tell you about it - was it unable to transfer?

 

okay, check your cd if there are any scartches or damages or what nots

if its clean then try this:

try renaming the InstallShield folder:

1. [FONT=Arial, Helvetica]Double-click on the My Computer icon.[/FONT]
2. [FONT=Arial, Helvetica]Double-Click on the C:[/FONT]
3. [FONT=Arial, Helvetica]Double-Click on Program Files then on Common Files.[/FONT]
4. [FONT=Arial, Helvetica]Right-Click on the InstallShield folder. [/FONT]
5. [FONT=Arial, Helvetica]Select Rename.[/FONT]
6. [FONT=Arial, Helvetica]Rename it to InstallShieldOld.[/FONT]
7. [FONT=Arial, Helvetica]Start the installation again to reinstall the InstallShield components with the newest version.[/FONT]

if that doesnt work..you cna try manually installing the game

Make sure to follow the steps below exactly as they read, or else the install may not work.

1. Double-click My Computer.
2. Right-click on the Local Disk C and choose Open.
3. Right-click inside the window and select New, and then Folder.
4. Name the folder Disk Images it is important that the name has a space in it.
5. Double-Click the new Disk Images folder to open it.
6. Right-click inside the window and select New, and then Folder.
7. Name this folder Disk1.
8. Repeat steps 6 and 7 while substituting Disk1 for Disk2 and so on until there are 4 'Disk' folders followed by a number 1 through 4. it is important to note there must not be a space between "Disk" and the number.
9. Insert Disk 1 of The Sims 2 into your CD-Rom drive and if the autoplay starts, cancel it.
10. Double-click My Computer to open it.
11. Right-click on your CD-ROM drive and choose Open.
12. When you see the contents of the disk in the Window, click on Edit at the top of the window and choose Select All.
13. All the contents of the disk should now be highlighted, click on Edit at the top of the window again and choose Copy.
14. Open the Disk1 folder you created under C:\Disk Images; click on Edit at the top of the window and choose Paste. This will copy the contents of the CD into the Disk1 folder.
15. Repeat steps 9 through 14 for the remaining disks until you have copied each disk into its appropriate folder.
16. Once all the disks have been copied, remove ALL CDs from any drives.
17. Open the Disk1 folder under Disk Images and double-click on autorun.exe to start the installation.
18. To save disk space, you can delete the Disk Images folders after the installation has completed.