Troubleshooting directx 9.0c error message

directx 9.0c error message

hi, i am having major problems with the sims 2 to start up, i get the directx 9.0c error message, i have tried runing the game with updated drivers on x300, fx 5500 (91.xx), fx 5200 and an old geforce2 gts but with no reward. i have updated directx 9 as well,
i installed windows again,
tried the game on three different computers,
tried installing java runtime,
downloaded and installed the last patches from EA,
tried the win98/me compatibility thingy,

is there anything else that i could try?

 

may i know exactly the error message that is appearing?

anyway.. it might be because of yiur graohics card not meeting the minimum requirenments...

to be sure.. can you please provide your dx diagnostic report?
To get this, simply click on Start, Run, and type in dxdiag, press enter. When it comes up, look in the lower right corner for a button labled "Save All Information..." and click it. This will gather your system's hardware profile and current driver information and save them to a .txt file (no sensitive, personal information will be in this text file). Save this file to your desktop.

 

failed to find any directx 9.0c compatible graphics adapters in this sytem! plase make sure you have a direct x 9.0c compatible graphics adapter and have installed the latest drivers provided by the manufacturer, the application will now terminate.

Thats the error, and since i have tried out maybe different cards including farely new cards like the x300 and 6800 which are directx 9 cards, and do meet the min req, i guess that the problem is not in the card, so far i have only managed to run the game in windows xp and a very old motherboard, intels d815 seems to make to game run with even an ati's 9200se graphics card.
my point is, why cant i play the game on my p4, which has an intel 101 motherboard.

 

I'm getting the same error... I've tried re-installing the DirectX driver, I've tried reinstalling the nVidia GeForce driver, then re-installing The Sims 2, and still no dice.

Code:

System Manufacturer: Dell Inc
       System Model: Dimension C521
               BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
          Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+,  MMX,  3DNow (2 CPUs), ~2.0GHz
             Memory: 958MB RAM
          Page File: 349MB used, 1964MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.2180 32bit Unicode

Code:

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce 6150 LE
     Manufacturer: NVIDIA
        Chip type: GeForce 6150 LE
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0241&SUBSYS_01F41028&REV_A2
   Display Memory: 256.0 MB
     Current Mode: 1024 x 768 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0010.9371 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 10/22/2006 12:22:00, 4527488 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 10/22/2006 12:22:00, 3994624 bytes
Device Identifier: {D7B71E3E-4101-11CF-0357-FE2103C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x0241
        SubSys ID: 0x01F41028
      Revision ID: 0x00A2
      Revision ID: 0x00A2
      Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A 
 Deinterlace Caps: {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                   {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                   {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                   {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

What's going on here?

 

Same Here

Hello I have the same problem I have done all the things here, like update my drivers (no updates available), installed DX 9.0c, copied and pasted dsetup.dll in system32 folder. I still get this error telling me I don't have DX 9.0c I don't know where to find my system specs to post here for your review, please help me with that. Thank in advance.

 

download directx 9.0 again u shuld be ok

...... any1 no bout my problem please help me!!!!!!!!!!!!!!! i am a little further down in the troubleshooting section!!!

 

u can get most of ur system specs if u go to the start menu - run - type in dxdiag and ur details will be on system and display tabs and maybe more

 

System specs

Here is what I was able to find thanks again for all the help so far.

Windows XP Pro (5.1 Build 2600)
System Model OptiPlex GX110
Bios: Phoenix RIOM BIOS PLUS Version 1.10 AO2
Processor: Pentium III 730 MHz
Memory: 190MB RAM
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Display Specs:
Intel(R) 82810E Graphics Controller
Sound Specs:
Name: Creative sound blaster PCI

 

So does that mean that it doesn't not meet the Spec Requirements?