Troubleshooting Cant install

Discussion in 'The Sims 2' started by kingandy3, Oct 14, 2007.

  1. kingandy3

    kingandy3 New Member

    Cant install

    Hi,

    i put disc 1 of the sims 2, it gets to 21% and then just stops and comes up with some sort of error! can any1 help me? plz?:(
     
  2. hugzncuddles

    hugzncuddles New Member

    Hi kingandy3, we need more information from you before we can help, such as your system specifications and the exact error message that comes up.

    Please check the FAQs link at the top of this page, then post back here with more information and hopefully we can help. :)
     
  3. kingandy3

    kingandy3 New Member

    Here: 'A problem occured when trying to transfer the file 'TSData\Res\Sound\Sfx1.package' from the media. Would you like to cancel or retry' is what the error said, pressing retry doesn't do anything.

    all i no bout my computer is that it is an xp, i dont no RAM or anything, soz.
     
  4. hugzncuddles

    hugzncuddles New Member

    Unless you provide us with more information, we can't really advise you on how to solve your problem. Please read this post and reply with the information it asks for. Follow the instructions and it will help us to help you.

    I assume you've checked your CD for scratches/ dirt and so on?
     
  5. kingandy3

    kingandy3 New Member

    1. Intel Pentium 4 CPU 1.80GHz
    2. 512MB RAM
    3. XP
    4. 47.7GB
    5. 93.1GB
    6. DirectX9.0
    7. NVIDIA Geforce3 Ti200
    8. Exactly the same as example.
    9. How do i find that out?
    10. Sims 2. every single expansion pack, none installed.
    11. have given above

    the disc has some scratches but it works on another computer.
     

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