Troubleshooting not working

Discussion in 'The Sims 2' started by rokstar, Nov 19, 2007.

  1. rokstar

    rokstar ninja

    not working

    Hey, so I'm not going to lie, I'm pretty basic in the computer department. I should be able to work everything out, but do try to keep it simple ^_^ please. sorry I'm lame :p

    Anyway, I got the Sims 2 when it first came out. The first time I installed it everything went fine until I got to the neighborhood menu. When I clicked on the neighborhood, the screen became all pixel-ized and seemed to be a merge between the neighborhood story screen and the neighborhood itself. I figured it was a problem on the disc so I returned it and got a new one. The new discs had the same problem. I've checked my graphics configuration and they all check out fine. Since then I'll randomly try to load it to no avail-the same problem.

    When I reach that screen I can make out the corner panel, so I'll try to go to another screen, such as make a family, the loading screen works fine, but when I reach the actual make a family screen it has the same blurred, pixelized problem as before. The screens become meshed and flicker between the two-though not coherently enough to actually figure out what the screen looks like. The more I switch options, of course, the more jarbled the screen gets. Loading screens and the main menu are fine. Tutorial is jumbled as well though.

    Originally I thought it might be a problem in the installation process, but I've gone through that many times.

    Like I said, I'm no techno-wiz, but I'm better than your average guy (or gal!). If it matters I have an XP and some high-graphics addition, dunno what it is though. haha. I can always figure out any details you may need to know.

    I would really appreciate any suggestions!!!!

    ---Audrey
     
  2. jaxta101

    jaxta101 New Member

    lol that sux ay...least u manage to get passed the loading screen...mine just stays on the loading screen forever and I have no idea whats wrong with it but im definitly not happy coz I spent $110 on the sims 2 and the expansion pack I got with it and I cant seem to play it:(

    sorry this wasnt a suggestion to your question, just felt like making ur situation a better one lol
     
  3. rokstar

    rokstar ninja

    hehe :p :p well, guess it could be worse! At least I didn't spend 110...ouch... *hugs*
     
  4. muffin-tacos

    muffin-tacos Queen of Xeex

    Can you post your computer specs here please? (See FAQs)
     
  5. rokstar

    rokstar ninja

    okay, I dunno what all you need, but here's what I've got-if you need more just holler ^_^ duh I'll do anything in a heartbeat to help you help me :p

    Operating System: Microsoft Windows XP Home Edition (5.1, Build 2600)
    Manufacturer: Compaq Presario 061
    Model: PC030A-ABA SR1135CL NA430
    Processor: ADM Athlon(tm) XP 3000+, MMX, 3DNow, ~2.1GHz
    Memory: 512MB RAM
    Page file: 483MB used, 668MB available
    DirectX version: DirectX 9.0c (4.09.0000.0904)

    That's the main page on the specs thingie (I'm so knowledgable)
    so sorry if that's the wrong thing, or too much, or not enough, I really appreciate any help or advice you can offer!!!!
     

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