Troubleshooting Direct X problem (game won't load)

Direct X problem (game won't load)

Just installed Sims 2 having not played it for a long time.
When I load it, immediatley a sign tells me "Can't find DirectX9c compatible graphics adapter".

2.2Ghz AMD
512mb RAM
RADEON 9800XT 256mb graphics card
Windows XP
Directx9c installed

DXDiag shows no problems

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Language: Swedish (Regional Setting: Swedish)
System Manufacturer: GBT___
System Model: AWRDACPI
BIOS: Award Modular BIOS v6.00PG
Processor: AMD Athlon(tm) XP 2700+, MMX, 3DNow, ~2.2GHz
Memory: 512MB RAM
Page File: 499MB used, 749MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
---------------
Display Devices
---------------
Card name: RADEON 9800 XT
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor AGP (0x4E4A)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_4E4A&SUBSYS_00021002&REV_00
Display Memory: 256.0 MB
Current Mode: 1024 x 768 (32 bit) (75Hz)
Monitor: Plug and Play-bildskrm
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6734 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 11/2/2007 05:09:00, 268288 bytes
WHQL Logo'd: Yes

 

Try this:

1. [FONT=Arial, Helvetica]Click on Start.[/FONT]
2. [FONT=Arial, Helvetica]Click on Run...[/FONT]
3. [FONT=Arial, Helvetica]Type dxdiag into the box.[/FONT]
4. [FONT=Arial, Helvetica]Click OK.[/FONT]
5. [FONT=Arial, Helvetica]Click on the Display tab.[/FONT]
6. [FONT=Arial, Helvetica]Find the DirectX Features box.[/FONT]
7. [FONT=Arial, Helvetica]The first feature is DirectDraw Acceleration. It should say Enabled next to it. If it says Disabled, click the Enable button.[/FONT]
8. [FONT=Arial, Helvetica]The second feature is Direct3D Acceleration. It should say Enabled next to it. If it says Disabled, click the Enable button.[/FONT]
9. [FONT=Arial, Helvetica]The third feature is AGP Texture Acceleration. It should say Enabled next to it. If it says Disabled, click the Enable button.[/FONT]
10. [FONT=Arial, Helvetica]Once all three are enabled, close the window.[/FONT]

Let us know how this pans out, huh?

 

I had the same issue, and I also ran the diagnostics. It couldnt find any problems at all. I did all those things, bought 512 MB more rams, updated direct3d and the drivers, nothing.