Troubleshooting to all computer whizzes

Discussion in 'The Sims 2' started by suitemichelle, Mar 15, 2008.

  1. suitemichelle

    suitemichelle Gramma's here!

    to all computer whizzes

    free time was playing no problem, (very few downloads)... but now game is freezing without loading (3 tries this am)

    presario 6031 cl pentium 4cpu 2.00 GHz 1.99 GHz, 512 mb of ram and video card adequate.... new video card which is adequate

    so...any thoughts to why it won't load?
     
  2. Mirelly

    Mirelly Active Member

    Michelle, where in the loading stage is the freezing occurring? Have you tried updating the driver for the graphics card. If the freezing occurs on a neighbourhood can you load any of the hoods?
     
  3. suitemichelle

    suitemichelle Gramma's here!

    freezes before I even get that far... usually around the logo bursting in to color. sometimes the sound will continue for a while sometimes not. doesn't seem to matter if I start from the shortcut or main catalog

    sorry about repeating myself in the last message.

    will see in the drivers need to be updated. I assumed that since I just installed the card that they would be.
     
  4. suitemichelle

    suitemichelle Gramma's here!

    changing sound accelerator

    Hey Mirelly checked-video card drivers-up to date however under trouble shooting from the game it suggested running DXDIAG on the sound tab to check the sound drivers. The sound accelerator was set to full, switched it to standard and the game ran fine. this may work for other folks too.
     
  5. ManagerJosh

    ManagerJosh Benevolent Dictator Staff Member

    Sounds like it was a lack of CPU power.
     
  6. swmeek

    swmeek I got your benevolent dictator pal!!

    The cpu sounds more than adequate if it's a hyperthreaded cpu(from the look of it). you've done the usual by removing the groups cache and accessories cache too?
     
  7. suitemichelle

    suitemichelle Gramma's here!

    it's not for nothing my husband calls me a techno-nerd...

    please explain so this old lady can understand
     
  8. Mirelly

    Mirelly Active Member

    Groups.cache and its pals are in the directory:

    My Documents
    > EA Games
    >> The Sims 2

    It's OK to delete the following:

    groups.cache
    ContentRegistry
    cigen.package
    Accessory.cache

    Good luck ...
     
  9. Leticron

    Leticron New Member

    In case that matter isn't solved yet:
    go to \Documents\EA Games\The Sims 2\
    there you'll find several .cache files which sometimes get corrupted and cause unwanted behavior.
    just delete them (they get re-created anyways, so no worries ;)

    -le
     
  10. KatAnubis

    KatAnubis Lady Staff Member

    You'll find the .cache files under MyDocuments/EA Games/The Sims 2. They are not in folders and people have found that if they can't load the game, that deleting them makes things start to work again.
     

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