System Information ------------------ Time of this report: 12/29/2010, 20:44:58 Machine name: HAL Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100427-1636) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Dimension XPS Gen 3 BIOS: Phoenix ROM BIOS PLUS Version 1.10 A02 Processor: Intel(R) Pentium(R) 4 CPU 3.40GHz (2 CPUs) Memory: 3070MB RAM Page File: 1464MB used, 3493MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904) DX Setup Parameters: Not found DxDiag Version: 5.03.2600.5512 32bit Unicode ------------ DxDiag Notes ------------ DirectX Files Tab: No problems found. Display Tab 1: No problems found. Sound Tab 1: No problems found. Music Tab: No problems found. Input Tab: No problems found. Network Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (n/a) DirectDraw: 0/4 (retail) DirectInput: 0/5 (n/a) DirectMusic: 0/5 (n/a) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: RADEON X800 XT Manufacturer: ATI Technologies Inc. Chip type: RADEON X800 XT (0x5D57) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_5D57&SUBSYS_03021002&REV_00 Display Memory: 256.0 MB Current Mode: 1024 x 768 (32 bit) (60Hz) Monitor: Plug and Play Monitor Monitor Max Res: 1600,1200 Driver Name: ati2dvag.dll Driver Version: 6.14.0010.6546 (English) DDI Version: 9 (or higher) Driver Attributes: Final Retail Driver Date/Size: 5/3/2005 19:28:54, 226816 bytes WHQL Logo'd: Yes WHQL Date Stamp: n/a VDD: n/a Mini VDD: ati2mtag.sys Mini VDD Date: 5/3/2005 19:28:34, 1133056 bytes Device Identifier: {D7B71EE2-1E17-11CF-206A-0823A1C2CB35} Vendor ID: 0x1002 Device ID: 0x5D57 SubSys ID: 0x03021002 Revision ID: 0x0000 Revision ID: 0x0000 Video Accel: ModeMPEG2_C ModeMPEG2_D
I suspect this is your problem as the driver is over 5 years old. Go here - http://support.amd.com/us/gpudownlo...px?type=2.4.1&product=2.4.1.3.13&lang=English and download the driver. (option 1) You will need to uninstall the old driver first before you can install this one. If this is a laptop you will need to go to Dell's website and download the driver for your laptop there.
