Troubleshooting Need to update DDI Version

Discussion in 'The Sims 2' started by amyb, Dec 24, 2005.

  1. amyb

    amyb New Member

    Need to update DDI Version

    I read in a previous thread that on the display tab of dxdiag the DDI Version needed to be 9 (or higher). Mine is an 8. I also read that you can walk me through how to change. I ran all the Direct 3D test and they were all sucessful. Please help!!!

    Thanks

    -----------------
    System Information
    ------------------
    Time of this report: 12/24/2005, 14:25:48
    Machine name: KOTYANDBEN
    Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
    Language: English (Regional Setting: English)
    System Manufacturer: Compaq
    System Model: Deskpro
    BIOS: 686P2 v2.04
    Processor: Intel Pentium III, ~930MHz
    Memory: 254MB RAM
    Page File: 227MB used, 205MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.2180 32bit Unicode
    ------------
    DxDiag Notes
    ------------
    DirectX Files Tab: No problems found.
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Music Tab: No problems found.
    Input Tab: No problems found.
    Network Tab: No problems found.
    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (n/a)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (n/a)
    DirectMusic: 0/5 (n/a)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)
    ---------------
    Display Devices
    ---------------
    Card name: Intel(R) 82815 Graphics Controller (Microsoft Corporation)
    Manufacturer: Intel Corporation
    Chip type: Intel(R) 82815
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_1132&SUBSYS_00190E11&REV_02
    Display Memory: 32.0 MB
    Current Mode: 800 x 600 (24 bit) (85Hz)
    Monitor: COMPAQ MV540 Color Monitor
    Monitor Max Res: 1024,768
    Driver Name: i81xdnt5.dll
    Driver Version: 6.13.0001.3198 (English)
    DDI Version: 8
    Driver Attributes: Final Retail
    Driver Date/Size: 8/3/2004 23:56:44, 702845 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: i81xnt5.sys
    Mini VDD Date: 8/3/2004 21:29:38, 161020 bytes
    Device Identifier: {D7B78E66-5272-11CF-DF61-1820A0C2CB35}
    Vendor ID: 0x8086
    Device ID: 0x1132
    SubSys ID: 0x00190E11
    Revision ID: 0x0002
    Revision ID: 0x0002
    Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
    Deinterlace Caps: n/a
    Registry: OK
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
    DDraw Test Result: Not run
    D3D7 Test Result: Not run
    D3D8 Test Result: Not run
    D3D9 Test Result: Not run
    -------------
    Sound Devices
    -------------
    Description: Intel(r) Integrated Audio
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: PCI\VEN_8086&DEV_2445&SUBSYS_000B0E11&REV_01
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: ac97intc.sys
    Driver Version: 5.10.0000.3523 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 8/17/2001 06:20:04, 96256 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Full
    Cap Flags: 0xB5B
    Min/Max Sample Rate: 8000, 48000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm:( No
    Registry: OK
    Sound Test Result: Not run
    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Intel(r) Integrated Audio
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: ac97intc.sys
    Driver Version: 5.10.0000.3523 (English)
    Driver Attributes: Final Retail
    Date and Size: 8/17/2001 06:20:04, 96256 bytes
    Cap Flags: 0x41
    Format Flags: 0xCCC
    -----------
    DirectMusic
    -----------
    DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
    DLS Version: 1.00.0016.0002
    Acceleration: n/a
    Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
    Intel(r) Integrated Audio, Software (Kernel Mode), Output, DLS, Internal
    Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Registry: OK
    Test Result: Not run
    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a
    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a
    Device Name: Compaq Internet Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x049F, 0x000E
    FF Driver: n/a
    Device Name: Compaq Internet Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x049F, 0x000E
    FF Driver: n/a
    Device Name: Compaq Internet Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x049F, 0x000E
    FF Driver: n/a
    Device Name: Compaq Internet Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x049F, 0x000E
    FF Driver: n/a
    Device Name: Compaq Internet Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x049F, 0x000E
    FF Driver: n/a
    Device Name: Compaq Internet Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x049F, 0x000E
    FF Driver: n/a
    Device Name: Compaq Internet Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x049F, 0x000E
    FF Driver: n/a
    Device Name: Compaq Internet Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x049F, 0x000E
    FF Driver: n/a
    Poll w/ Interrupt: No
    Registry: OK
    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x2444
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 8/3/2004 22:08:44, 57600 bytes
    | Driver: usbd.sys, 8/23/2001 06:00:00, 4736 bytes
    ----------------
    Gameport Devices
    ----------------
    ------------
    PS/2 Devices
    ------------
    + HID Keyboard Device
    | Vendor/Product ID: 0x049F, 0x000E
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | Driver: kbdhid.sys, 8/3/2004 22:58:36, 14848 bytes
    | Driver: kbdclass.sys, 8/3/2004 21:58:34, 24576 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: termdd.sys, 8/4/2004 00:01:08, 40840 bytes
    | Driver: kbdclass.sys, 8/3/2004 21:58:34, 24576 bytes
    |
    + PS/2 Compatible Mouse
    | Matching Device ID: *pnp0f13
    | Service: i8042prt
    | Driver: i8042prt.sys, 8/3/2004 22:14:38, 52736 bytes
    | Driver: mouclass.sys, 8/3/2004 21:58:34, 23040 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 8/4/2004 00:01:08, 40840 bytes
    | Driver: mouclass.sys, 8/3/2004 21:58:34, 23040 bytes
    ----------------------------
    DirectPlay Service Providers
    ----------------------------
    DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
    DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
    DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
    DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
    Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
    IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
    Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)
    Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)
    DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
    DirectPlay Test Result: Not run
    Registry: OK
     
  2. Mirelly

    Mirelly Active Member

    As far as I was aware DDI version has never been an issue. The Directx version is critical. Should be 9.0c aqnd yours is ... but that ain't the problem ... :(

    Are you having trouble running the game? It seems to me (from a quick look) that your computer doesn't meet the min system requirements:

    EA says you must have:
    • Intel Extreme Graphics (non-T&L; requires 2.0 GHz processor)
      • 82845, 82865, 82915
    Your dxdiag report shows:
    • Processor: Intel Pentium III, ~930MHz (That's not even 1.0GHz so it's far too slow :( )
    • Card name: Intel(R) 82815 Graphics Controller (This controller is not in the list given by EA, above)
    From this it is clear that you need to upgrade your computer to have any chance of playing the game. Sorry :( but you need to investigate option for buying a new graphics card (you currently have integrated graphics which uses some of your main RAM as well as using some of the processor's time). The Sims 2 is a very heavy user of graphics hardware. A half decent display card will cost around $100 (US) but top-end cards cost more than a whole cheap computer! I don't where in the world you are so cannot help much more at this time.
     

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