Troubleshooting Blank error message on start up?

Discussion in 'The Sims 2' started by prime, Jun 3, 2005.

  1. prime

    prime New Member

    TS2 doesn't start.Blank box with red X

    Hello,
    Pls someone HELP me with my problem.When i start TS2,i get a blank box with a red x.What is going on? I have read that i have to delete groups.cache file , but nothing's happened.Any suggestions?
    Thanx
     
  2. amylee1178

    amylee1178 New Member

    I'm having the exact same problem. Did you ever figure out what was going on?

    Thanks.
     
  3. amylee1178

    amylee1178 New Member

    Blank error message on start up?

    I'm hoping one of you guys can help me.

    I got through the installation of TS2 fine.. however, when I put the cd in and try to run it, I get a blank error box. I've tried uninstalling and reinstalling. I've updated my drivers like the guy at EA support has said, but nothing's working.

    Ashamed to admit that I previously had a noCD version and it worked fine yesterday, I went out and bought the game like a good girl and now it won't work! :( I wanna play! :hyper:

    I've attached a screencap of the error box and my DxDiag.txt file.

    Any help would be appreciated!
     

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