Troubleshooting Gameplay Error(s)

Discussion in 'The Sims 3' started by chrisw, Jun 5, 2009.

  1. chrisw

    chrisw New Member

    Gameplay Error(s)

    I loaded The Sims 3 onto my laptop, I launch the game, and a runtime error message pops up.

    Microsoft Visual C++ Runtime Library
    Program: C:\program files\electronic arts\EADM\core.exe

    I can still "play" the game, but all the visual information is missing. For example in Create A Sim, all the menu's exist, but you can't see your character. Or if you just go straight to gameplay, only the menu's appear, but no 3-d environment (sims, town, houses, absolutely nothing).

    I believe my computer has all the requirements to play the game, but I'm assuming it has something to do with the runtime error that only pops up when I launch The Sims 3.

    Please Help....
     
  2. ManagerJosh

    ManagerJosh Benevolent Dictator Staff Member

  3. chrisw

    chrisw New Member

    dxdiag file

    Here is the dxdiag file you requested.
     

    Attached Files:

  4. Flameback777

    Flameback777 Josh's Servant Staff Member

  5. ManagerJosh

    ManagerJosh Benevolent Dictator Staff Member

    Any luck getting your game working Chrisw?
     

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