Help! Game Won't Finish Installing After Power Outage I was installing the Sims3 and the power went out in the middle of it. How do I get it to finish installing? When I insert the disc nothing happens. I tried clicking on the desktop icon but it says it's searching for the Sims3launcher.exe. Once found I tried clicking on that but it wouldn't launch the game either. I tried uninstalling the game to start over but it won't uninstall. It says it uninstalled but it didn't. I obviously can't play the game like this. What can I do?
Backup the save data in Windows XP: 1. Click the Start button and select My Documents. 2. Select the Electronic Arts folder. 3. Right-click The Sims 3 folder and select Cut. 4. Right-click on your desktop and select Paste. 5. To restore your Sims 3 save games, move this folder back into the Electronic Arts folder after re-installing the game. Backup the save data in Windows Vista: 1. Click the Start button and select Documents. 2. Select the Electronic Arts folder. 3. Right-click The Sims 3 folder and select Cut. 4. Right-click on your desktop and select Paste. 5. To restore your Sims 3 save games, move this folder back into the Electronic Arts folder after re-installing the game. Delete the game files (in the default location 1. Click the Start button and select My Computer. 2. Select the Local Disk (C drive folder. 3. Select the Program Files folder. 4. Select the Electronic Arts folder. 5. Right-click The Sims 3 folder and select Delete. Backup the registry: 1. Hold down the Windows key and press R. 2. At the Run command, type in "regedit" (minus the quotes) and select OK. 3. Click on File and then Export... 4. Choose a location and name for the file; this will be your backup registry file. 5. Click Save. Delete the registry keys: 1. Expand the HKEY_LOCAL_MACHINE folder. 2. Expand the SOFTWARE folder. 3. Expand the Electronic Arts folder. 4. Expand the Sims folder. 5. Right-click The Sims 3 folder and select Delete. 6. Collapse the Electronic Arts folder. 7. Expand the Sims folder. 8. Right-click The Sims 3 folder and select Delete. 9. Collapse the Sims folder. 10. Expand the Microsoft folder. 11. Expand the Windows folder. 12. Expand the CurrentVersion folder. 13. Expand the Uninstall folder. 14. Delete the following folder if it appears: {C05D8CDB-417D-4335-A38C-A0659EDFD6B8} 11. Collapse the Microsoft folder. 12. Expand the Classes folder. 13. Delete the following folders if they appear: .Sims3 .Sims3Pack Sims3 Sims3Pack Delete the uninstall files: 1. Click the Start button and select My Computer. 2. Select the Local Disk ( C: ) drive folder. 3. Select the Program Files folder. 4. Select Tools, then Folder Options, then View, then select "Show hidden files and folders." 5. Select the InstallShield Installation Information folder. 6. Delete the following folder if it appears: {C05D8CDB-417D-4335-A38C-A0659EDFD6B8} The Sims 3 should now be completely removed from your system.
It never installed a Sims3 folder in my documents. All my Sims2 stuff is there but no Sims3 stuff. There probably wasn't enough downloaded when the power went out. It was only downloading only for a couple of minutes when that happened. Sims3 is listed in control panel when I look there and if I click on the desktop icon it tells me Windows is searching for Sims3Launcher.exe. To locate the file yourself, click Browse. When I click browse a window comes up that lists some folders for the Sims3. It is under Program files\Electronic Arts\The Sims 3\Game\Bin. Now what?
Delete the registry keys like Josh showed you and it should remove whatever is there. Then go and try reinstalling the game again.
Thank you, thank you, thank you! You guys are geniuses! I would never have figured that out on my own. It's installing as I type. :happy:
