Troubleshooting I need help!

Discussion in 'The Sims 2' started by SimLuver876, Sep 17, 2004.

  1. SimLuver876

    SimLuver876 New Member

    I need help!

    I just installed sims 2 and it said i needed dreictx 9.0c and i got it but it still wont work! help me plz! i wanna play the game!
     
  2. ManagerJosh

    ManagerJosh Benevolent Dictator Staff Member

  3. SimLuver876

    SimLuver876 New Member

    i download it but it still dosent work it says i need the drivers!it says latest drivers and it cant find driectx 9.0c! i downloaded it! help i probably just waisted $50!
     
  4. astaregod

    astaregod New Member

    first of all what is the brand and chipset of your video card (ATI? nVidia?) go to your card brand's website and look for driver downloads (should be really easy to find) and download them and install them. it should work from there.

    let me know if this helps
     
  5. ManagerJosh

    ManagerJosh Benevolent Dictator Staff Member

  6. KatAnubis

    KatAnubis Lady Staff Member

    Check your dxdiag (Start>Run>dxdiag) and make sure that you have finished installing your direct X. If it doesn't say "direct X version 9.0c" on the General or System Information page, then you may not have completed the process. (You have to install the download. So if you just downloaded it but didn't install it, that can be a problem. The one that comes with the game is self installing however.)

    But then you have to go to the website of the chip manufacturer to get the latest drivers so that it will work with direct X 9.0c. I believe that ManagerJosh in another post in this thread has listed the sites for Nvidia and ATI, but if you have an Intel card, those are found: http://www.intel.com/support/graphics/sb/CS-010475.htm

    If you are still having problems installing Direct X, your best help would be on the Microsoft support page: http://support.microsoft.com/default.aspx?kbid=822798
     
  7. SimLuver876

    SimLuver876 New Member

    I have a ati card but what driver on the site do i need?
     
  8. astaregod

    astaregod New Member

    if you have an ati card, go here: http://www.ati.com/support/driver.html
    follow the directions from there. if you do not know the type of card you have (i.e. radeon, rage, etc) do like KatAnubis suggests and open up dxdiag.exe. this tells you what kind of card you have. enter all the info into the web site above and you should be on your way to playing the game.
     
  9. SimLuver876

    SimLuver876 New Member

    i download that but it still wont work, it also says i need directx 9.0c compatiable graphics adapter! i never gonna be able to play! its not fair!
     
  10. astaregod

    astaregod New Member

    give us the exact model number of your card (radeon 9200? 9200se? 9800? etc?). also give us your operating system. this is needed when you select the driver upgrade on the site. I can probably find the correct driver file for you if you give me the model number and operating system.
     
  11. SimLuver876

    SimLuver876 New Member

    i have radeon 9600 series AGP
     
  12. astaregod

    astaregod New Member

    and your operating system? windows 98/me/2000/xp???
     
  13. SimLuver876

    SimLuver876 New Member

    i have windows xp
     
  14. flatfishfred

    flatfishfred New Member

    please let me know if you get any further I'm have v similar probs in adjoining post... just going round in circles getting nowhere flat fish fred
     
  15. SimLuver876

    SimLuver876 New Member

    r u there? i really wanna play today. sorry for making u do all this work.:(
    i got everything just need a new driver help me!!!!
     
  16. SimLuver876

    SimLuver876 New Member

    can u please help me i really want topl ay plz help !
     
  17. ManagerJosh

    ManagerJosh Benevolent Dictator Staff Member

    Please allow 24hrs to pass before bumping your post

    ON another note, did you attempt to install new drivers?
     
  18. SimLuver876

    SimLuver876 New Member

    which drives should i istall! thats what i need to know!
     
  19. SimLuver876

    SimLuver876 New Member

    i did try to install one it worked and another one i tried said there was a error and i didnt work but the game still dosent work
     
  20. ManagerJosh

    ManagerJosh Benevolent Dictator Staff Member

    AS I stated before, please allow 24hrs before bumping your own thread. There is a function called "Edit" which allows you to edit your post and make necessary changes to them.
     

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