Loading problem - can't get past 22% Kids got Sims2 for Xmas. I tried loading disc 1 and it was doing fine until it hit 22%. Then it froze and would not load any further - it stuck where Current file says: Support\*.* Tried on three different PCs with the same result. Brought back CDs to store and got replacement. Same results. I checked system requirements and I think I'm OK. Even installed 512 more RAM to be sure. Help
I am also having the same problem but with disc 3. It gets to 49% and just stops. I just got my computer today. 1gig memory with a 160GB hd. I know I can run it on my system with no problems. Even the suggestion of copying the files to the HD didnt work. Any idea what causes this or a way around it?
Define stop here. Sometimes InstallShield will idle for a bit and it's not uncommon for it to do nowadays as a lot of stuff have to be installed and processed.
more info Stop (for me) means it stayed at 22% for 90 minutes before I gave up. I also tried to copy disc 1 to my hard drive. Got to 62% before it also stopped for 90 minutes +.
more info I'm using a cd-rom version of the software. I have 2 drives - cd and cd burner - but I get the same result on both. Can't figure it. Two different sets of software bought at two different Target stores. Both stall at the same point - 22%. To me that says my computer is the problem. But the first set was tried on 3 different machines withn the same results. To me that says the problem is the software. Could it be a bad batch that got split up and sent to multiple Target stores in my area? Seems unlikely but I'm out of ideas.
Mine's the oldest at just over 2 years - dell dimension 2400 I ran the servepro system checker. It checked out AOK. stats are: operating system: windows xp memory: 766 Mb graphics card: Intel(R) 82845G/GL/GE/PE/( Graphics Controller CPU: 2.2 GHz Hard Drive: Free disc space 52 Gb
more info Just grasping at any straw I can. Understood that Servpro is outdated. Do my system specs seem OK?
I don't have any new insights, but have you consulted support.ea.com? eg: Why is there a crash, lockup, or file error during installation?
Just checking if this has been solved? I had this problem as well. I bought a previous played copy of Sims 2. It also stopped at 22% and gave me a message saying it couldn't transfer a certain file to the location and asked if i want to retry or cancel. Tried it on another machine, somehow got through 22% but stuck at disc 2 with the same message. Then I went back to the store for an exchange. SAME THING HAPPENED again! but this time it stopped at disc 3 also 49% i believe. So I went back again and they ran outta preplayed copies. I end up getting a brand new copy praying for it to work and it did.
Thanks for that Julia. I guess that's a timely piece of advice: second hand games aren't worth the hassle.
Same problem - is there a known solution ? I think I have the same 22% installation problem, the installation stops and informs it can not copy a file called "Leeme.txt". Is there a known solution to this problem ?
After looking at many many forums, EA support, and so on, finally got The Sims on my brand new pc. The solution? Everything installed in safe modus.
