Troubleshooting Loading Problem

Discussion in 'The Sims 2' started by deadlyaspra, Dec 23, 2004.

  1. deadlyaspra

    deadlyaspra Sim Drowner

    Loading Problem

    Whenever I try to load up the game, the white square screen with the sims 2 logo appers. after a while it vanishes, then after a pause I get a "Unspecifed error" and when i press ok, everything stops. :(

    What could be causing this, and how can I fix this problem and start playing this awsome game? :confused:
     
  2. KatAnubis

    KatAnubis Lady Staff Member

    First off, we'll need to know your computer specs, since that's the most common place for the problem you have to be. You check your specs by going to Start, clicking on Run, and typing in dxdiag in the box. Once you've activated it you will see several tabs.

    The General or System Information tab has some of the information (mixed in with a lot of things you don't necessarily need:(
    operating system
    processor (make/model and "speed" in ghz or mhz)
    memory (system RAM, "short term memory")
    direct X version

    The Display or Display Devices tab has:
    card name
    chip type (if different from the card name)
    display memory or "approx. total memory" (also known as video RAM or video memory)

    To get your harddrive (long term) memory, go to My Computer, right click on your harddrive, go to properties and look at the total drive memory/space and the free drive memory/space.
     
  3. deadlyaspra

    deadlyaspra Sim Drowner

    opps, sorry, I totaly forgot about that, heres my specs :p

    operating system: Windows XP professional
    processor: AMD Athlon XP 2000+ 1.7GHz
    memory: 512mb RAM
    direct X version: DirectX 9.0c

    card name: MSI MS-StarForce Geforce4 MX 440 with AGP8X
    approx. total memory: 64.0mb

    Total drive memory: 74.4GB
    Free drive memory: 55.4
     

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