Troubleshooting Nothing after the splash screen

Discussion in 'The Sims 2' started by Navajomouse, Oct 14, 2009.

  1. Navajomouse

    Navajomouse New Member

    Nothing after the splash screen

    I hope I am not missing a similar thread, but I didn't see an answer to my particular problem, so I hope someone can help me!

    Here is my info:

    Processor: Intel(R) Pentium(R) 4 CPU 1700MHz
    System Memory: 640MB RAM
    Windows Version: Windows XP Professional (5.1, Build 2600)
    Free Space: 1240MB available
    DirectX Version: DirectX9.0c (4.09.0000.0904

    NVIDIA GEforce 6200
    Driver: nv4_dsp.dll
    Date: 9/27/2009
    Approx. Total Memory: 256.0MB
    Used Space: 8.42GB
    Free Space: 181GB


    The Sims 2 (also have Pets and Nightlife, but not currently installed because of basic game problem)

    Okay, our computer crashed, and I reinstalled everything. Everything else is working perfectly now, but the game won't play. When I put in the disc, I see the flash screen, then when it goes away, I see nothing... and it always takes away the desktop wallpaper as well. I end up looking at a blank screen with just the icons visible.

    Display is set to 1152x864.

    Everything worked fine before the crash....

    HELP!:confused:
     
  2. Flameback777

    Flameback777 Josh's Servant Staff Member

    Could you please post a complete dxdiag?

    The game installed fine with no errors? What caused the crash which required you to reinstall Windows?
     
  3. Navajomouse

    Navajomouse New Member

    Windows XP Professional (5.1, Build 2600)
    Compaq
    Presario PC
    BIOS: Default System BIOS
    Processor: Intel(R) Pentium(R) 4 CPU 1700MHz
    System Memory: 640MB RAM
    Page file: 366MB used, 1195MB available
    DirectX Version: DirectX9.0c (4.09.0000.0904

    NVIDIA GeForce 6200
    Manufacturer: NVIDIA
    Chip Type: GeForce 6200
    DAC Type: Integrated RAMDAC
    Approx. Total Memory: 256.0 MB
    Display is set to 1152x864 (32 bit) (60Hz)
    Monitor: Plug and Play

    Main Driver: nv4_disp.dll
    Version: 6.14.0011.9107
    Date: 9/27/2009
    WHQL Logo'd: Yes
    Mini VDD: nv4_mini.sys
    VDD: n/a
    DDI Version: 9 (or higher)

    I have no idea why the computer crashed. We bought it from my son, and he said that the hard drive is old, and maybe that has something to do with it. We have good anti-virus, firewall and spyware cleaner, and has just run everything a few days before and everything seemed fine.

    I have had NO problems installing anything. I did un-install and then re-install the game, just in case, before I ever posted here.
     
  4. Navajomouse

    Navajomouse New Member

    View attachment 7288

    Okay, here is a copy of my DxDiag thingy. Also would like to add that I have the Sims 2 CD with no custom stuff at all.

    Thanks
     

    Attached Files:

  5. Flameback777

    Flameback777 Josh's Servant Staff Member

    Is the TS2.exe starting up in task manager's process list?

    I expect it's probably some hardware or driver incompatibility like this person had with their TS3 installation.
    Something must have changed since the reinstall to cause it not to work now.
     

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice