Troubleshooting Sims 2 University wont run

Sims 2 University wont run

Hi all

I am at my wits end with this expansion pack and really dont know what else to try so here's hoping someone reading this will be able to offer some advice before i go insane.
We have the Sims 2 and 2 other expansion packs which all run ok, Open for Business and Family Fun but for some reason i cant get the Sims 2 University to run. The install went fine but when attempting to run the game the first screen appears and then just vanishes after a few seconds, i have tried installing the game on a different pc and the same happens. Both pc's are well above min requirements for the game. There is no error message

The pc's specs are as follows :

Windows XP Professional SP2
Pentium 4 processor 3.00 GHZ
1gb RAM
80gb Hard drive which is partitioned, 30gb free on C drive and about 37gb free on the other drive.
The graphics card is a Sapphire - Radeon 9550 256mb DDR AGP
Total virtual memory = 2gb
Available virtual memory = 1.96gb
Page file space=2.4gb (this is on the C drive)

I have not installed the game in the same location as the other games and have followed all the online help off the Sims website as well as all the Direct X help instructions - i have version 9.0c on the pc.....nothing has helped to resolve the issue. I have updated the drivers for the graphics card and monitor, defragged the drives, uninstalled and reinstalled the game etc etc
The pc does not actually have a sound card but i dont think this is the problem because the other Sims 2 expansion packs work ok and the other pc i installed the game on has a good sound card but it did'nt run on it either.
As a last resort i even went and bought another copy of the game but i still have the problem.

Can somebody please help, i would really appreciate any advice you can offer.

Thanks

Willis

 

Thanks SimMasterAnubis

Initially i installed the game on the non C drive where the other Sims 2 EP's are installed. I then uninstalled it and reinstalled on the C drive but it made no diffs. Thanks for replying, i really appreciate your advice.

 

Hi, the same thing happen to me. I uninstalled University, downloaded the second patch for the Sims2, reinstalled University and downloaded the University patch. Restarted computer and game worked! Hope it works for you!

 

Thanks Aleash

Thanks very much for the suggestion, i will certainly be trying it out. You are the only one who seems to have had the same problem, i have searched these forums but nobody else seems to have had the same issue. Just one thing though please, i dont seem to able to find a 2nd patch for Sims 2, i can only find one which i have downloaded but it said my game was already up to date. Do you perhaps have a link to the patch you downloaded please.
I downloaded the patch from the following link

http://thesims2.ea.com/update/?pid=Help_patches

Thanks again, will let you know how it goes.........

Willis

 

Got it !!!

At long last i have got the University EP to run........in the end it was the order in which the expansion packs had been installed. I had to follow the uninstall instructions provided by EA which also deletes all relevant entries from the registry for the Sims 2 and expansion packs. I then reinstalled Sims 2 and then the Sims 2 University and now the game is running ok.

A tip to those who have the same issue, dont just uninstall the Sims from the Add/ Remove Programs option, go to the Sims site and follow the full uninstall instructions provided.......in the end i reckon this was the cause of my problem as well as having installed the Open For Business and Family Fun before i installed University, it would seem you have to install the EP's in order of release.

Thanks to those who responded to my plea for help.

Willis