Troubleshooting Sims 3 freezes during the middle of game

Discussion in 'The Sims 3' started by dianaasihene, Jun 14, 2009.

  1. dianaasihene

    dianaasihene New Member

    Sims 3 freezes during the middle of game

    Hello everyone I'm quite new to this. But when I play my sims3 it freezes. The time stops and my sims will not move and everything is still. the funny thing is that shadows still move and the sims diamond still rotates around the actives sims head. So Im not too sure if its a graphical problem. You can also move the mouse around but it is not possible to click or use any of the buttons. I've tried a lot things like playing in a windowed mode, used windows vista basic insteadd of windows aero. I have no idea what to do. Can someone help me please as this is becoming frustrating. Thank you.
     
  2. swmeek

    swmeek I got your benevolent dictator pal!!

    Clcik start and in the search box type in dxdiag
    Click ok and let it run and when it's done click the "save all info" button at the bottom and save it to your desktop as a txt file.
    Right mouse click it and attach it to your next post or copy and paste the contents of it to your reply.
     
  3. Rainamoon

    Rainamoon New Member

    I have the same problem..

    I bought a new computer a week ago and played daily for hours just fine. Last night all of a sudden it started freezing every 2 sim minutes in normal speed ever 4 or 5 in ultra-fast. The sims and thought bubbles freeze but the plumbobs still go and the surroundings still go (IE the bushes move, the Zzzs still move). If I Quit and restart is played about 15 minutes or so before it starts freezing. I can quit to main menu and start another save-file and play about 15 minutes and it'll happen again though if I just switch active households it starts immediately. I reinstalled the whole game and played about 20 - 30 minutes (2 sim days)before it happened again. I'm not sure how much of the diagnostic you need so let me know if you need more. I am just reinstalling again and will try it without any mods, patterns or downloaded sims to see if that fixes it. I would rather not re-install Windows but if I have to I'd rather do it now before I ammass too much stuff on the new computer.

    Colleen

    ------------------
    System Information
    ------------------
    Time of this report: 7/11/2009, 16:37:13
    Machine name: LALONDE
    Operating System: Windows XP Home Edition (5.1, Build 2600) Service Language: English (Regional Setting: English)
    System Manufacturer: System manufacturer
    System Model: System Product Name
    BIOS: BIOS Date: 05/22/09 17:24:34 Ver: 19.02
    Processor: AMD Athlon(tm) 7850 Dual-Core Processor, MMX, 3DNow (2 CPUs), ~2.8GHz
    Memory: 3328MB RAM
    Page File: 500MB used, 4710MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.5512 32bit Unicode
     
  4. swmeek

    swmeek I got your benevolent dictator pal!!

    Could you post your display adapter info as well please!
     
  5. Rainamoon

    Rainamoon New Member

    Not sure if this is what you meant (I'm not good with computers stuff). It worked fine (so far) in a completely vanilla patched game. I'm going to try to DL Riverview & My premade sims I uploaded weeks ago and try again. It might be a CC conflict, wish I'd thought of that before re-installing

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce 9600 GSO 512
    Manufacturer: NVIDIA
    Chip type: GeForce 9600 GSO 512
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0625&SUBSYS_C9633842&REV_A1
    Display Memory: 512.0 MB
    Current Mode: 1280 x 768 (32 bit) (60Hz)
    Monitor: Plug and Play Monitor
    Monitor Max Res: 1600,1200
    Driver Name: nv4_disp.dll
    Driver Version: 6.14.0011.8618 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 6/10/2009 06:03:00, 5908608 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: nv4_mini.sys
    Mini VDD Date: 6/10/2009 06:03:00, 8087712 bytes
    Device Identifier: {D7B71E3E-4565-11CF-587A-68E900C2CB35}
    Vendor ID: 0x10DE
    Device ID: 0x0625
    SubSys ID: 0xC9633842
    Revision ID: 0x00A1
    Revision ID: 0x00A1
    Video Accel: ModeMPEG2_C ModeMPEG2_D
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    Registry: OK
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
    DDraw Test Result: Not run
    D3D7 Test Result: Not run
    D3D8 Test Result: Not run
    D3D9 Test Result: Not run
     
  6. Rainamoon

    Rainamoon New Member

    Well after a whole lot of testing and researching it turn out for me at least that it was the known bug of Awesome Mod to stutter from 12:58 to 1:30 sim time. So I'll continue looking through their forums to try to find a solution.
     
  7. swmeek

    swmeek I got your benevolent dictator pal!!

    I was going to say your specs are great and that it was more than likely a corrupted file somewhere.
    At least you have a starting point to work off of !
     
  8. ManagerJosh

    ManagerJosh Benevolent Dictator Staff Member

    How goes finding the corrupt file? Any luck?
     

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