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Troubleshooting Sims 3 World Adventures Expansion Pack Problem

Discussion in 'The Sims 3' started by Helen Douthwaite, Dec 27, 2011.

  1. Helen Douthwaite

    Helen Douthwaite New Member

    Hi,

    I hope someone can help me.

    I received World Adventures for Sims 3 as a present but when I try to install it it says that my Sims 3 game doesn't have the same regional code as my current Sims 3 game.

    Has anyone had this before and if so, whats the best way to sort it out?

    Thanks,
    Helen
     
  2. KatAnubis

    KatAnubis Lady Staff Member

    That's something that comes up quite frequently. It's most likely that your game was not purchased from the same country as your TS3 game. It's not uncommon when people order things over the internet. They often don't realize that you must check for that when ordering.

    I've also heard of this happening from other causes, but it's not a gameplay issue so I often don't read the full thing. It's a technical issue. You could try asking in the technical section of the TS3 official website. You could also contact Customer Service. Since you own the game, they may give you a digital download in its place.
     

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