1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Troubleshooting The Sims 2 won't load

Discussion in 'The Sims 2' started by jdiro, Aug 1, 2006.

  1. jdiro

    jdiro Jdiro

    The Sims 2 won't load

    Hi

    I seem to be having the same probelm a lot of people are having.

    I have an ASUS A3H laptop and i've successfully installed the Sims 2, but whenever I actually try to open the game, the Sims 2 logo appears on my screen for about 3 or 4 minutes, and then i get an error message saying that I have to send an error report to microsoft and that there is a corrupted file .

    Can anyone help me?

    Thanks heaps.
     
  2. ManagerJosh

    ManagerJosh Benevolent Dictator Staff Member

    Could you post

    a) Your Laptop Specs
    b) The details of your error report?
     
  3. jdiro

    jdiro Jdiro

    The Sims 2 won't load

    Hey and thanks heaps for your reply.

    My laptop details are:
    1.6GHz
    496MB RAM
    11GB free hard drive space (C: drive)
    32GB total hard drive space (C: drive)
    I'm not sure how to find out what Graphic/Video Card and Graphic/Video Card Driver Version I have
    DirectX Version 9.0c
    Windows XP home
    Sims 2 CD
    I have all the expansion packs but haven't been able to install any

    What happens is that I try to open the sims 2 and the logo comes on the screen. It stays there for about 3 or 4 minutes and then i get an error message from windows. I have attached this image.

    I had problems opening the game the first couple of times i tried to play it. I tried to reinstall it but it made no difference. Then i got a friends version of the sims 2 and it worked. The game loaded and played really well. But then I tried to install anexpansion pack and screwed up again and now I can't get the game to work at all, with my version of the sims 2, or my friends.

    Thanks again.
     

    Attached Files:

  4. ManagerJosh

    ManagerJosh Benevolent Dictator Staff Member

    You are running an outdated version of The Sims 2. Try installiing the latest patches and see if that solves the problems.

    http://thesims2.ea.com/update/
     
  5. jdiro

    jdiro Jdiro

    The Sims 2 Wont Load

    Hey

    Thanks again for your reply.
    I installed the update but i still can't get it too work.

    I'm really frustrated because sometimes the game loads, but the majority of the time I get the error message.

    Any other suggestions?

    Thanks
     
  6. ManagerJosh

    ManagerJosh Benevolent Dictator Staff Member

    It's the same error message still right?
     
  7. jdiro

    jdiro Jdiro

    Hey

    Yeah, It looks like it's the same message.
    I attached an image of what it says.

    Thanks again
     

    Attached Files:

  8. ManagerJosh

    ManagerJosh Benevolent Dictator Staff Member

    I think I'm missing a bigger picture here. Could you post up your system specs?
     
  9. jdiro

    jdiro Jdiro

    The Sims 2 won't load

    I posted these details earlier:

    My laptop details are:
    1.6GHz
    496MB RAM
    11GB free hard drive space (C: drive)
    32GB total hard drive space (C: drive)
    I'm not sure how to find out what Graphic/Video Card and Graphic/Video Card Driver Version I have
    DirectX Version 9.0c
    Windows XP home
    Sims 2 CD
    I have all the expansion packs but haven't been able to install any

    Is that what you mean by system specs?

    Thanks again for all your help.
     
  10. ManagerJosh

    ManagerJosh Benevolent Dictator Staff Member

    Yea, but I'm missing your graphics.

    Start > Run > type in DXDIAG and look under DISPLAY
     
  11. jdiro

    jdiro Jdiro

    The Sims 2 won't load

    Hey

    This is a picture of the display screen.
    Hope it helps.
    Sorry I couldn't give you more info.
    I'm not the best with computers.

    Thanks
     

    Attached Files:

  12. ManagerJosh

    ManagerJosh Benevolent Dictator Staff Member

  13. jdiro

    jdiro Jdiro

    The Sims 2 Won't load

    Hey and thanks for all your help.

    I downloaded the software and it seemed to work.
    I successfully managed to play the sims 2 and i installed family fun stuff and it was all working well.

    I then tried to install the night life expansion pack and i got the error message again and couldn't open the game.

    I uninstalled the sims 2 (the game and all the expansion packs) and tried to reinstall it all but now i can't even seem to play the sims 2 (without the expansion pack) without getting the error message.

    I'm back where i started!

    Any suggestions?

    Thanks heaps
     
  14. ManagerJosh

    ManagerJosh Benevolent Dictator Staff Member

  15. jdiro

    jdiro Jdiro

    The Sims 2 Won't Load

    Well I have all the patches, and i've installed the patch for the Sims 2 but I can't even get that to load at the moment so i haven't bothered installing any expansion packs or other patches yet. I'm just stuck trying to get the game to play without the expansion packs at the moment.
     
  16. jdiro

    jdiro Jdiro

    The Sims 2 Won't Load

    Hey

    I managed to get the game and all the expansion packs working and I played the game a couple of times, but now i'm getting the error message again, and the game wont load.

    Any ideas?

    Thanks
     

Share This Page