Troubleshooting Game crashes to desktop?

Discussion in 'The Sims 3' started by amandahoerig, Jun 8, 2009.

  1. amandahoerig

    amandahoerig New Member

    Game crashes to desktop?

    okay, I have a kind of strange problem, because I have played The Sims 3 on my computer a couple of times, and then all of the sudden I started having this problem.

    When I click launch to start the game, it will go to a black screen like it's going to start, then it will crash and minimize to the desktop. My task manager will still say that it's running, but every time I try to bring it up, it will simply go black and crash to the desktop again. I know that my computer has all of the system requirements because, like I said, I've played it two or three times on this computer with no problems.

    Any help would be amazing. Thanks!
  2. ManagerJosh

    ManagerJosh Benevolent Dictator Staff Member

    hi Amanda :D

    Would you please provide us with a dxdiag report? :)

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