Troubleshooting Sims 3 crashes on start up :(

Discussion in 'The Sims 3' started by Chopper, Jun 11, 2009.

  1. Chopper

    Chopper New Member

    Sims 3 crashes on start up :(

    Hello,
    this is my first time posting help so hopefully this will work. I have recently bought and installed The Sims 3 and upon starting the game, instead of loading like it should, it just goes to a black square application box which covers 70% of my screen, makes that error sound, and stays that way. The computer doesn't crash or anything and i can easily close the sims application, but it just stays as a black application box!

    Is there a way this can be fixed? I'm not sure how to link my dxdiag information, i've got the file but i don't know how to attach it to this thread lol

    Regards,
    Chopper :)
     
  2. Chopper

    Chopper New Member

    Ok, i figured out how to attached the dxdiag information, also I have found that a error message is appearing behind the application box, it reads:
    "Unable to start game - Service initialization failed (0x0175d824)"

    Do you know how to fix this issue?

    Kind Regards,
    Chopper :)
     

    Attached Files:

  3. ManagerJosh

    ManagerJosh Benevolent Dictator Staff Member

    Do you have any active Sims 3 Store or Sims 3 Exchange downloads?
     

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice