Hello, I'm new here, so sorry if I do anything wrong in terms of seeking help (some forums are cray). I recently purchased the Sims Deluxe Edition from a Goodwill (the discs work just fine, I quadruple checked the quality). It installed correctly, so it seemed, but every time I load up the game and try to select a home to start playing, the game crashes. I've received no explanation, whatosever, from my computer. Here is the event log from the last time it happened: Faulting application name: Sims.exe, version: 18.104.22.168, time stamp: 0x3de50630 Faulting module name: Sims.exe, version: 22.214.171.124, time stamp: 0x3de50630 Exception code: 0xc000001d Fault offset: 0x00193120 Faulting process id: 0x3a24 Faulting application start time: 0x01d08b7dd4fe915a Faulting application path: C:\Program Files (x86)\Maxis\The Sims\Sims.exe Faulting module path: C:\Program Files (x86)\Maxis\The Sims\Sims.exe Report Id: 2b3e6a35-f771-11e4-bf7f-935484c4deb1 Faulting package full name: Faulting package-relative application ID: I ended up pinpointing the issue is with my sound card, apparently, which works just fine for other games. I found this out by creating a shortcut with -nosound and trying to run it through this shortcut. It worked, and I'm playing now. But, I'm curious, how can I fix this issue. I'd love to be able to hear what is going on in my game...anyone who can help is awesome.