STUPID CHARGEBACK!! AND ON A DONATION TOO! GRRRrrrr!

As many of you well know, WorldSims in the last few weeks have been battling a chargeback from a Mr. John Sievers. We lost both cases to the issuing credit card company as they sided with Mr. Sievers that the transaction was unauthorized. Sum it up, we're now $40.00 in the hole.
With a at length conversation at PayPal, I can't believe how friviolous the case was built up upon, with the argument saying the transaction was unauthorized. It doesn't make any sense. You don't get anything in return for a donation and it's clearly explicit it is a donation. But alas, the issuing credit card company believes the card was stolen to make such a transaction to gain some sort of advantage and they still sided with the Mr. Sievers. In the last several years with working with credit card companies, people who attempt to defraud the system, there is a need to gain something in return, a product or a good, of some sort that could be used to their benefit. There is none here, and it's a donation but they still feel it's unauthorized. There's no motive and there's no benefit to the person who placed the transaction.
Naturally I'm not happy, as that's money that comes out of the WorldSims expansion budget and throws my entire plans into a muck. Moreso, I'm not happy at the fact there's so many roadblocks in the discovery process that hinders my investigation to whether the transaction was legal or not, short of sending a subpoena and retaining a different set of lawyers to do so. I couldn't even get a city, state to isolate the user.
So thanks to Mr. Sievers here, expect changes. I know these changes are NOT going to be pretty, but thanks to the dishonesty of one person, it ruins it for everyone. I know change does hurt, so these changes will not GO INTO EFFECT until January 2, 2007.

CHANGES:
-Donation System will now be removed.
-SimsPass will be our primary donation method.
-A CONFIRMED Shipping Address will now be required.
-Shipping Information, IP addresses, Transactions will now be documented at length.
-Due to the nature of now we're required to ship a good, prices will now reflect a shipping and handling fee.
All prices will reflect a $5.00-$10.00 increase to cover shipping costs due to the requirement of shipping an item. I've yet to make a full decision on the final prices, but do expect an increase. Price increases will NOT GO INTO EFFECT until January 2, 2007 to allow a transition period to occur.
I'm sorry about the price increases, but it was not my intention to increase prices. But because of the rash actions of one individual, I will need to take future steps to protect WorldSims and myself. I hope this does not put off anyone from contributing to our site in the future. Any questions, please feel free to contact me.

All the best,
ManagerJosh

 

Well it came in the form of two donations, two $10.00 donations, to make up $20.00. Each donation, got a $10.00 chargeback -_-